We boarded and then sat on the tarmac for an hour….probably not E Jets fault. But the gentleman that checked us in and took our luggage was exceptionally friendly and calming for early morning/ confused passengers. As always, it’s the people that make or break an experience, right?
I was hesitant to book with a low cost airline due to previous experience but Easy Jet surpassed my expectations. I would definitely book a flight with them again! Seemless booking, upfront about baggage fees, professional, and helpful staff.
Kayak sent several notifications that the flight was late. This contradicted the information on the airport boards. This was extremely confusing and we very nearly missed the flight purely because we double checked with the info desk when the flight stays said’closed’. Kayak notifications are therefore unreliable and pointlesa
Usual issues with flight delay. Perennial problem of travel by plane.
i didnt go this was a hacker booked this flight on my debit card !
Long delay resulted in my being unable to catch a train home and resulted in an additional £76 cost for an Uber
I was charged at the gate for bags I had already paid for. There was no other option. I am trying diligently thought easyJet website but making no progress HELP!
Be sure to check bags for 23 kg,.(50 lbs) Coming from US I chose the wrong size luggage weight when I checked in on my phone, and had to pay more when I dropped it off
The flight was delayed for over 1 hour. The boarding process is appalling making you wait for 30 minutes in the passage leading to the outside door without any seats.
All around poor experience. Barely got on flight because it was ostensibly overbooked. Forced into checking a carryon bag with empty overhead compartments. Nickeled and dimed. Charged for coffee. Despicable.
New and clean plane, lots of entertainment on IFE. Boarding was chaotic, maybe because of the size of the gate area. Plane arrived half an hour late.
More legroom (I am 6’4”) and my knees were in the back of the seat in front of me. Food was laughable
Lufthansa only flew me to Larnaca. I had to find my own way from there, and am out of pocket for a ticket and hotel expenses
Crew was nicer to some people than others for no apparent reason. I had to get an older lady’s attention because she was too busy talking to passengers.
No one came to pick my mom up with the wheelchair
Had to rush to catch the plane because our flight was late leaving Moldova.
Food selection wasnt great, even for flight meals. However staff was e extremely pleasant
Tickets, paying for bags, and the lack of help by employees was the worst. It took almost 1.5 hours to get this done. The airplane, seating, and stewards were amazing!!! That part of the flight was one of the better flights I have taken.
No internet, very narrow seats insufficient room for three passengers with encroachment.
We bought tickets with Lufthanza from Kayak for flight operated by United..
