My suitcase was severely damaged. I didn't realize the degree until after I exited the luggage area. I submitted an online form and was informed it might be a few weeks until someone got back to me. Ridiculous. I have to return to the USA with it?!
2 hours on the tarmac then another 20 minutes at the gate make for a poor experience
Very old plane, small, no screens, no charging ports. It was 4 hour of pain! I would not recommend this flight, not to mention that it costed $800, which is a total ripoff. Don't recommend!
Poor food. No seats screens only WiFi and not text messages. No in flight information for the flight . Took off one hour late.
The check in was very slow and we had to wait more than half an hour at the reception ! No priority for Platinum passengers
Non responsive and affable flight attendants. Preordered fruit dish delivered “by mistake” to a different passenger!
It was a good flight arrived on time with great crew and tasty food.(Business class)
The plain was 1 hour late. The drinking cup are ridiculously small
My El Al flight was awful - very uncomfortable seats, like short-haul Spirit Airlines not good for a 15-hour flight. My aisle seat stuck out into the aisle so was constantly banged into by flight attendant-driven carts - no apologies given at any time- and people waiting to use the toilet. Flight attendants literally yelling at passengers to sit down a half hour before landing - a lot of yelling in general. Especially unwelcome at 3am.
Everything was good, but there was a delay of about an hour
Everything was good, flight was smooth and on time Like service
Boarding was impossible to navigate. Had mobility issues and a business class ticket, but still boarded almost at the end of the queue because there was absolutely no organization or assistance.
Aircraft was new. Food so so, especially vegetarian was very disappointing.
Very courteous staff. Abnoxious passenger in front of me who reclined her seat all the way without warning and without considering the person behind her. My flight ORD-WAW was so much more pleasant because of the courtesy of the passenger in front of me.
LOT told me on my first flight that I had missed boarding my second flight and told us to go to a service desk to reschedule. We then were told our flight was still boarding and that we had to run through the Warsaw airport to catch it which is just a long long runway airport. The workers at the airport were not helpful at all and you have to go through two passport checkpoints. I have asthma and was almost dead when I got on the plane and no one helped or gave us water or even acknowledged us. The flight was fine - the crew members are not friendly so it’s a very functional flight at best. Also my bag didn’t make it to my final destination.
LOT was very disorganized at Istanbul airport with no communication with travelers. Our flight was delayed over and hour and a half and there were no announcements, displays or anything about it. It almost left me missing my second flight!
Great service . Everyone is so polite and ready to help. I always was using Lufthansa but from now on I will use LOT. Thank you for your service.
Once again very friendly helpful staff A short flight but not only on time actually a bit early
I would like to be able to choose the seat before the flight without paying extra money. Family members should not to be separated from each other.
Boeng Dreamliner has so tiny seats, so even medium and smaller size people have not enough room to fill comfortable..
This airline is routinely voted the worse airline in Europe for good reason. If you have an option, just avoid them.
Everything was great until it came time to pick up our luggage. We arrived in orly airport terminal 1, our luggage arrived in terminal 2. No signs to tell us, we waited for almost an hour before someone figured it out.
All in all is not bad, but the boarding by walking outside in the airport airplanes area in the wind and rain to go up the stairs to board the plane that’s too much inconvenient. Hopefully that will change and we use the normal gates at the airport to board the plane! Thank you!
The plane was 5 1/2 hours late. Scheduled for 19.50 take off - Actual take off 01.30am
The flight was delayed again. I had a bad experience with Wizz Air, and I don't want to travel with them again.
Wizz is the worst airline in the world, The firm behavior is similar to the Italian mafia, For booking, check in at the desk and not on line that charge 48euro each, the truly that was included in the confirmation is only half way the continuous flight after the connection is not included although ordered together as on flight with one stop,(no direct flight), they asked for another 58euro each, unbelievable behavior of the staff, actually you feel threatened by them, as I said Italian mafia. Last time ever in my life. Keep out of this airline and enjoy your vacation.
Pierwszy raz odbyłam tak pozytywny lot. Uprzejma, świetna załoga. Kapitana lotu W6 1771 z 6.01.2024, pozytywnie zaskoczył wyraźnym kontaktem i ciekawostkami na temat lotu, jak i informacja o zorzy polarnej zachęcając do zobaczenia przez okana. Delikatne perfekcyjne ladowanie WIELKI SZACUN i GRATULACJE dla KAPITANA!!👏👏👏
After the flight. Waiting to long to get off the plane
Very very very…… uncomfortable seats /does nor reclain/ and so little space /this was 5:30 hours flight- and quite expensive no longer low cost airline/ 5:30 hours flight and no water or snacks was offered anly very expensive sales.
Was denied to enter the previous plane so couldnt make it to this one
