Low season | June |
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High season | April |
Cheapest flight | ₪2,813 |
Very old plane, small, no screens, no charging ports. It was 4 hour of pain! I would not recommend this flight, not to mention that it costed $800, which is a total ripoff. Don't recommend!
Very old plane, small, no screens, no charging ports. It was 4 hour of pain! I would not recommend this flight, not to mention that it costed $800, which is a total ripoff. Don't recommend!
Poor food. No seats screens only WiFi and not text messages. No in flight information for the flight . Took off one hour late.
The check in was very slow and we had to wait more than half an hour at the reception ! No priority for Platinum passengers
Non responsive and affable flight attendants. Preordered fruit dish delivered “by mistake” to a different passenger!
It was a good flight arrived on time with great crew and tasty food.(Business class)
The plain was 1 hour late. The drinking cup are ridiculously small
My El Al flight was awful - very uncomfortable seats, like short-haul Spirit Airlines not good for a 15-hour flight. My aisle seat stuck out into the aisle so was constantly banged into by flight attendant-driven carts - no apologies given at any time- and people waiting to use the toilet. Flight attendants literally yelling at passengers to sit down a half hour before landing - a lot of yelling in general. Especially unwelcome at 3am.
Everything was good, but there was a delay of about an hour
I liked it as a half empty flight, I didn't like to wait 5 hours to fly which wasn't my fault.
Food was horrible! Inedible sandwiches by a supposed star chef, Assaf Granit. I was dead hungry the entire flight but couldn't possibly stuff that awful sandwich down my throat,
The boarding was a nightmare. Iberia would not let me check in in advance. They then refused to issue a boarding pass in Paris and said I would get the boarding pass in Madrid. In Madrid, there was no transit desk, no help. I had to run around and find someone to issue the pass. I only had an hour and risked missing the connection. Only at the gate did Iberia tell me they were overbooked and had downgraded me. I was stressed, exhausted, almost missed the connection because of Iberia’s conduct. Unacceptable.
Overall a great. However, the seating is way too narrow, for guys with any shoulder width. Luckily the crew moved the guy next to me, or it would have been miserable.
When having a connection at Madrid, it’s extremely confusing. You must travel from your arrival gate, all the way down stairs to a security check point, go up stairs, then downstairs to another security check. Then make your way to your gate. All the while traveling through a “mall” inside the airport which makes it difficult. 10/10 don’t recommend connecting flights through Madrid.
The connection required us to travel from terminal A to terminal E with very little time in between flights. While waiting in line, we were called to the service desk to provide our passports. We provided our passports at time of check in, assuming that American Airlines doesn’t communicate well with Iberia, this was a headache.
Almost great...Need more signs around the airport, especially in Italy Marco Polo.
N/A - missed the flight because of the delay in flight to Madrid
HORRIBLE. 3 hours delayed. Crew did not communicate properly and was rude to passengers enquiring. Delay caused multiple passengers to miss connections.
Boarding was messy, without adequate priority assignments. Information at boarding was poor. One of the agents to whom I asked why group 2 was boarding after groups 3, 4 and 1 (in that order) replied: Orders of the captain. If you want to know the reason, ask him”. That was a ridiculous response.
The flight staff was excellent, one of the best I've had. Food and wine was very good and seats very comfortable. Luggage came out pretty quickly too considering the number of passengers. Also, excellent internet. The only thing that could have been improved on was the choice of movies -- kind of limited and not great selections.
I originally chose two aisle seats for my daughter and myself in the same row. We got seated in the middle, three rows apart. Both of the men sitting in front of us reclined their seats fully leaving us NO room. A totally uncomfortable flight for eleven hours.