Food no so good. Extra charge to much for front seats cost me £163 then other people sat near me for nothing 🤬
The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
The plane was clean and well maintained the crew members were professionals and friendly and the food was good
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
Loved that I had an exit row seat, and there was no one else in the row! And again, I don' use on-line entertainment at all (I read or sleep) but I very much appreciate that I didn't hear anyone else's entertainment!
Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.
Emirates is always a pleasure to travel on. From the spectacular First and Business Class configurations of your big A380 and 777, to the Bar Lounge to, of course, your impecable on board flight attendance and their iconic uniform, now also even available for young girls. All the destinations that Emirates offers makes it an airline of choice many a time.
The entire crew was amazing. They went out of their way to make us enjoy a great travel experience.
The flight was nice and on time. The comfort can be slightly better in business class
It was great. My seat was comfortable. The bathrooms were clean . The service was superb . I travel a lot and I have been in 64 counties. I wish I could fly first class, even though I could , but I prefer to budget my yearly travelling expense on actual visiting , not on flight. Anyway, my point is that your economy was far much better than other airlines as good as Air France. The flight attendants and all crew were polite and very helpful and respectful. Thank you for making my long trip tolerable.
The service was flawless. The trip went great. I flew from Venice, Italy to Tampa, Florida. The issue is my bag (that I checked for free when checking into the flight) was ripped along the side when I collected it from baggage claim in Tampa, last night. I thought of talking with the Tampa baggage claim employees about it and see what could be done, but my bag isn’t a very expensive bag and I didn’t want to make a big deal of it. I’m not sure if I’ll be checking a bag anymore in the future.
My luggage did not make the connection and 4 days later I still have not received it.
We're talking about a short-haul in-country flight.. there is no confort, no food, just the bottle of water. The seats are squeezed like hell and I was in the back-end of the plane, with one spare row left for the crew and to store excess bags that could not fit in the overhead bin.. Speaking of carry-on, some passengers should be better screened as their bags were simply too big to fit in the overhead bins.. ! How can this happen, and it was an A310, with 2 columns of 3-seater rows.. There is a pseudo-Business class, which is simply a section in the front of the plane where the same seats are occupied only 2 out of 3, on each side, leaving more rooms for the passengers and their bags. That's it.
It is a good airlines, very professional very good food. I wish they offered free luggage is the only thing.
For the price of the ticket it's probably the best service in the world
Everything was great except food . It as okay not good not bad
Seats are too cramped, but that is a problem with every airline. I actually enjoyed the meal served.
Crammed like sardines into the middle of the middle 4 seat row for an 11 hour flight was a terrible experience. No attempt made to help passengers sleep by dimming lights or shutting window shades. Small mediocre meals. Not enough good movies/TV options. Hopefully we will never have to do this again.
This time, I traveled in the economy, and it was surprisingly better than the eco-premium (food, comfort, and crew were noticeably worse in premium!)
The flight was cancelled due to tech problem with the plane
No entertainment since it was a 3 hr flight. Good leg room for economy.
Nearly every flight was delayed, I missed a connection at one point and the solution was unbearable. Added nearly 12 hours of travel time to my itinerary and was given no recompense.
Liked - efficiency of boarding with 2 jetways. Checkin was with kiosks with helpful and plentiful workers to help with the process. Munich airport security was very automated, efficient and effective. Free wine and beer! Cons - food was only okay in economy class. Plane bathrooms could have been cleaner.
I think it was a United A380 plane. The trip from Munich to Denver was about 12 hours and the preferred economy seat I paid $75 for was very cramped. The crew was nice but I was so uncomfortable and getting up to walk around didn’t really help. My legs were swollen for 4 days afterward. I would think on such a long trip the seats would have more room. I would have gone 1st class but it was 3-4 times more expensive. I won’t fly anywhere far away again. My last experience with Lufthansa was great to Italy and back, but this time I could swear everything was United and not good.
Boarding was total chaos. They didn’t know what they were doing and taking bus to the airplane is like going back in time. The food is bad, portions are very small and we don’t get simple paper napkins! Is it really that bad?
It wasn’t bad but it was not excellent either. The airlines are trying to save as much money as possible and we are paying price for it. Flying is not as it used to be.
The plane was crowded, seats narrow, legroom practically nonexistent. The entertainment feature didn't work for my row and nobody was able to/interested in trying to fix it. This was a direct contrast to a very comfortable Lufthansa flight I'd taken from RDU to Frankfurt about a week earlier.
Lufthansa only flew me to Larnaca. I had to find my own way from there, and am out of pocket for a ticket and hotel expenses
I’m not a happy customer. Lufthansa cancelled my flight 3 times, and I had to rebook a flight to Larnaca, but a flight to Tel Aviv and pay for a hotel. Then the flight back was cancelled and now I have to find my own way back. Terrible.
