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It was okay, no wifi or entertainment real disappointment. Staff onboard not very friendly.

Our seat tv didn’t work All the rest was perfect

I liked that we arrived earlier, you could improve your snacks give away

All planes flying to Mexico City are very old. Seats don’t even have power outlets.

I bought internet for the flight. Don’t waste your money. I wasn’t able to download a 1 Mb file from Google Docs during a 3-4 hr period. You can only use WhatsApp and email if you are willing to wait.

Flight was not comfortable and crew was rude and not wanted to help, i would never choose united if there is alternate options . not cooperative with baby

I like the food, the entertainment, just more room on the plane

I received an upgrade to business class because I was on the waiting list. That made the flight much nicer. The staff was excellent.

Lufthansa has drastically lowered their quality! Food-discasting, crew- most of them rude, overbooked flight, dirty aircraft. I will never fly Lufthansa again.

Constant cancellations. One last minute cancellation after they bussed us to to plane. Then they sent me to France to get another connection. A total waste of time and energy

Disappointing. Had to pay 70 euros for one checked bag. Transatlantic flight was cramped, not very comfortable

It was not Iberia. It was with United. It was great!!!

They offered several meals and snacks, the crew was very friendly and kind. There was a broad selection of movies, shows, and games. I was impressed!

Overall was good except for the seat which, for an 8 hour intercontinental flight, was uncorfortable. For that kind of flight seats should have more space, even for economy seats.

Booked with Iberia but flight was with Level. This switch of airlines was not published anyware and I was not made aware. Service was horrible, attendants were rude and nowhere to be found. Interior of plane was disgusting and dirty, trash on the floor, bathrooms were dirty (probably because flight attendants were not collecting trash from passengers). I have never encountered this on any other flight or airline. A public bus or metro in Los Angeles is 10 times cleaner. Had I known this was not an Iberia flight I would not have booked this tickets.

Needed more info on connecting flight. Late flight made very short connection. Lost luggage that we still do not have!

Seats comfortable on economy plus and attendants very helpful. Food was ok. Bathrooms needed servicing.

Improve food options. Do not charge so much for checked bags. As some who paid 990 EUR fir the round trip international flight it is horrendous to pay another 140 for 1 checked bag.

The only comment I have is why do you sell snacks on board? They should be free. When we take domestic flights here in US, our snacks are free. Also, please communicate with me in English. I received so many emails way before my flight that were in Spanish that I had to ask my son to interpret for me. You should be WELL AWARE if the customers you are communicating speak the language, it does mean that we speak and understand Spanish because we are traveling to Spain, NOT NECESSARILY! Thank you!

Service and food are good. However, main cabin with the extra cost one pays could be better. I don't see any difference with the rest of the seats in the regular category. The seats are too close to the ones in front. For short flights it is Ok, but for long ones there should be more space.