Book Thrifty car rentals in Saint Thomas Island

Reviews for Thrifty in Saint Thomas Island

Recent reviews

Traveler rating

Wonderful

1736

Very good

818

Good

214

Okay

619

Fair

233

Mediocre

0

Poor

3018

Find reviews that mention:

car was cleancustomer service

get the carcar smelled

car availablepick up and drop

friendly staffnever rent

great pricecredit card

per daycar was dirty

10.0

All good 👍👍Reviewed 2024 Sept 25

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6.0

Initially when renting the car things were good. I got a pretty well new ride. The papers I received with damage etc gave no indication of any damage to said car. We were informed that because I declined insurance any damage was my problem. So a few days into my visit as I was walking towards car I noticed a dent in rear trunk area. Not noticed before or declared. I was upset someone struck the car and left. My heart sunk. I called my insurance company in BC and got the info I needed for claims. I took said car into Healys autorepair for an estimate. I returned car and admitted to the dent. Young fella took info but after discussion the lady attending went through her phone and admitted the ding was there already. I was relieved but afterwards thought you could do better. If not for her honesty would i have been charged??For Several days this weighed heavy on me. Debra MartensReviewed 2024 Sept 24

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6.0

Washer fluid in SUV was low (lights coming on to alert) but otherwise car was excellent. Service at pickup was fine but agent spoke very quitely and quickly despite multiple requests to speak louder.Reviewed 2024 Sept 23

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2.0

Terrible serviceReviewed 2024 Sept 23

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10.0

ExcellentReviewed 2024 Sept 23

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2.0

Nothing, no good, no car! Disappointing. They wanted to see my passport even though I hv valid NC drivers license. Poor service and UnfriendlyReviewed 2024 Sept 22

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2.0

Double charged me , over $900 on my card for a different reservation when I prepaid for my reservation. Having to waste hours of my time trying to get this money back now. Picking up was a disaster and tons of people waiting hours past reservation time, most ended up cancelling and going with other company at airport.Reviewed 2024 Sept 22

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8.0

The associate who helped me with the paperwork was nice and kind. Only the wait was too long.Reviewed 2024 Sept 22

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2.0

My reservation marked scheduled pick up at noon. Come to find out the office is closed from noon-2pm, why would I be given the option for pick up at noon then? Both office staff were rude and short. I never received any digital communications from their location (pick up receipt, check out receipt)Reviewed 2024 Sept 20

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2.0

Hidden charges. Confusion among Kyak, Expedia, Thrifty, and Hertz, resulted in different rates, fees and charges that I had not approved. Horrible experience overall.Reviewed 2024 Sept 19

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8.0

The car smelled like cigarettes. My family has health issues and wouldn’t get in the car because of the smell.Reviewed 2024 Sept 19

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6.0

Was not given car condition paperwork at pickup, then held responsible for mark on car at drop offReviewed 2024 Sept 18

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More

• What is the most popular rental car from Thrifty in Saint Thomas Island?

  Economy (Class Economy Car or similar) is the most frequently booked rental car type from Thrifty in Saint Thomas Island.

• How many car rental locations does Thrifty have in Saint Thomas Island?

  Thrifty has 0 rental locations in Saint Thomas Island. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Cyril E King airport (STT)?

  No (According to our data)

• Does Thrifty offer shuttle or airport pick-up services from Cyril E King airport (STT)?

  Yes