Book Payless car rentals in Arlington

Reviews for Payless in Arlington

Recent reviews

Traveler rating

Wonderful

0

Very good

1

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

6

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get the careven though

car availablegreat price

car was cleansaid they would

friendly staff

6.0

Pros:Clean carCons:Difficult to find staff at dc airport - mixed with Avis and othersReviewed 2021 Mar 29

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2.4

Pros:Absolutely nothing - The entire experience was a nightmare.Cons:The car they initially rented to me was broken and required software updates. There were no tenants around to help. I received my second car over an hour later and was unhappy with it due to the car being uncomfortable and full of blind spots (it was different than what I rented as well -- and definitely not any sort of an upgrade or similar to what I rented). The second car they gave me had a bald tire and I experienced a blow out less than 300 feet from the garage door in the driveway leading to/from the rental location. And then they charged me for the blow out.Reviewed 2020 Oct 08

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4.8

Pros:Long wait. Excessive and repeated attempts at upselling despite telling them I wasn’t interestedReviewed 2020 Sept 20

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2.8

Pros:I was able to get a different call after all the warning lights on my first car came on.Cons:People working at the airport were not helpful at all; the payless call center foes not exist; no one gave me a copy of my contract after I left the airport to get my car; no one at avis or budget rental could find my contract - I had to drive to a special payless location to find someone who could look up my contract.Reviewed 2020 Sept 15

review from

4.0

Cons:The cancellation policy was unclear when making the booking. It was unclear how to report the dents I located on the car before I drove away. I paid the DAILY rate, picked up the car at noon, and indicated initially I would return at 9PM. When I inquired about returning the car the next morning instead (4th of July in DC, all the access points to highways were closed to it was extremely difficult to get to the airport), they told me I had to pay a $65 extension fee even though I had paid the equivalent of 24 hours.Reviewed 2020 Jul 05

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6.0

Cons:There wasn’t anyone to receive the car at drop off and they didn’t check in the car.Reviewed 2020 Jun 19

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3.6

Pros:Staff was friendly at pickupCons:Car was filthy-nasty inside. No one — and I mean no one — was there when I dropped it off. Had to ride a slooooow shuttle to car, when it was advertised as in terminal.Reviewed 2020 May 18

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2.0

Pros:I was not able to make the trip due to the Covid-19 outbreak. I tried to cancel my reservation several times but no luck. I'm not sure what kind of business you people are running, but I hope my $60 lasts your lifetime. You obviously need some ethics classes in your company.Cons:Do the right thing. Period. $60 is a small price to pay for someone's character, or lack of for that matter. Not pleased, will NEVER recommend this company.Reviewed 2020 Mar 20

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• What is the most popular rental car from Payless in Arlington?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Payless in Arlington.

• How many car rental locations does Payless have in Arlington?

  Payless has 1 rental location in Arlington. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Dulles Intl airport (IAD)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  No (According to our data)

• Does Payless have a car rental location at the airport: Baltimore/Washington airport (BWI)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes

• Does Payless have a car rental location at the airport: Reagan-National airport (DCA)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes