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based on 1,504 reviews
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Pros. The hotel is more designed for people attending business functions, but my wife and i were wanting a place in a central location for exploring Mexico City. The staff were extremely nice, food at the restaurant was excellent and i would recommend the place to anyone that is looking to visit Mexico city and wanting a hotel in a central spot to visit the attractions and for a place that has so many restaurants and amenities within a stone's throw away. thanks again to the staff during our stay, they really looked after us
Cons. Nothing, everything was excellent
Pros. I love the location. I felt very safe.
Cons. I did not like having only one bath towel per person. The staff forgot to put clean towels two consecutive days out my 4 day stay, no radio and tv out of order No internet in room.
Pros. the restaurant is good , however they take too long to bring the bill. I repeated a few days the same food and it varied a little seasoning , but food is pretty good
Cons. every day at 8:30 in the morning one work was beating in my room and she would want to check the place, but she beat two times and came in without waiting to be answered. I made a reservation with my girlfriend over the Internet to a room with a home bed , and not the reservation contained in the system and they gave us a room with two beds. they promised to change rooms when there was an available and when they called to tell us we were going to change , but they put us on another floor with the same amount of beds not solving my situation
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is well-located, with easy access to nice local restaurants and tourist attractions. Staff, particularly the bellboys, are very friendly.
How are the hotel's rooms and cleanliness?
The rooms are nice and clean, and the staff is friendly and attentive. The location is perfectly suited for visiting Reforma Avenue.
What are the hotel's dining options like?
Breakfast and lunch at the hotel are excellent. The hotel restaurant is very good, and there are many lovely local places to explore nearby.
Is the hotel suitable for families?
My family (myself and my 2 children aged 12 and 15) were really comfortable at Laila Hotel. Our room was good size, impeccably clean, and there were lots of staff who were really attentive when asked questions.
What are the hotel's amenities like?
The hotel offers a fitness center, and the bedding and towels are kept fresh. The staff is very nice and helpful, and the hotel is very clean.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location makes it a perfect hub for exploring the city, with easy access to local restaurants and tourist attractions.
Consider Noise Levels
Some guests noted that the hotel can be noisy at times, so if you're a light sleeper, it may be beneficial to request a quieter room or bring earplugs.
Explore Nearby Dining Options
The hotel is surrounded by a variety of great restaurants and cafes, providing plenty of dining choices within walking distance.
Check Room Amenities
While many guests found the rooms comfortable and clean, some mentioned issues with the air conditioning and the need for thicker blankets, so it's advisable to check these amenities upon arrival.
Be Mindful of Breakfast Options
Feedback on the breakfast varied, with some guests praising it while others found it lacking in variety. Consider exploring nearby breakfast options if the hotel's offerings don't meet your preferences.
Inquire About Room Upgrades
If you're looking for a more spacious room, consider inquiring about potential upgrades, as some guests found the standard rooms to be compact.
Utilize the Concierge Service
The hotel offers a concierge service, which can be helpful for arranging transportation, tours, and providing local recommendations.
Consider Accessibility Needs
The hotel offers increased accessibility features, including wheelchair-accessible rooms and facilities, making it a suitable choice for guests with specific mobility requirements.
Check for Special Offers
Some guests mentioned that the hotel overcharged or had issues with additional charges, so it's advisable to clarify all costs and potential deposits during the booking process.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 13:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Laila Hotel CDMX is located at Rio Lerma 237 in Cuauhtémoc, 2 km from the center of Mexico City. El Ángel de la Independencia is the closest landmark to Laila Hotel CDMX.
Check-in time is 15:00 and check-out time is 13:00 at Laila Hotel CDMX.
Yes, Laila Hotel CDMX offers free Wi-Fi.
Laila Hotel CDMX is 10.5 km from Mexico City Benito Juarez. Laila Hotel CDMX is 40.2 km from Mexico City Felipe Ángeles Intl.
KAYAK scours the web for all room deals available at Laila Hotel CDMX in Mexico City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Laila Hotel CDMX and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Laila Hotel CDMX.
Value for money | 8.7 |
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Distance to city center | 2.0 km |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 10.5 km |