Book Hertz car rentals in Greensboro

Reviews for Hertz in Greensboro

Recent reviews

Traveler rating

Wonderful

7

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

22

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car availablefriendly staff

pick up the cargreat experience

car was cleanlocation was closed

rented a carnever rent

credit cardwrong location

customer service

2.0

Terrible experience. Didn’t have a car ready for me. Handed me the keys of the car turned in by the person next to me in line. Gas wasn’t full. Windshield was so dirty I could not see at night. And they were closed at my drop off time which no one ever mentioned. Had to drop it off at another hertz location.Reviewed 2024 Oct 13

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2.0

The car I picked up was completely on empty and smelled so badly of Marijuana that it made me sick by the time I returned the vehicle in Orlando. It was also very dirty.Reviewed 2024 Jan 21

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2.0

We reserved a truck two weeks ahead of time to help my mother move. Hertz features trucks on its website, complete with pricing. We got a confirmation email with a confirmation number. A couple of days before the rental we got another email, confirming the reservation and reminding us to pick up the truck. We got to the rental office at the appointed time and was told "We have no trucks." I showed them the reservation confirmation and the associate and another she called over both insisted they had no trucks. The pad on the counter that showed various vehicles available even featured trucks. They shrugged and said there was nothing they could do. another associate, overhearing the conversation, came over and said "Let me see what I can do." He began calling other hertz locations in the area and finally found one 30 miles away that had just had a truck returned. He asked them to hold it for us and we drove the extra 30 miles to pick it up.Reviewed 2022 Nov 17

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2.0

6pm reservation— no cars for over an hour- didn’t get the car I orderedReviewed 2022 Oct 26

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2.0

Made a reservation through kayak for a rental car, went to hertz to pick it up and staff was terribly rude and told me they have no cars and to call kayak to get a refund. Employee barely looked at me as he was too busy playing on his phone.Reviewed 2022 Jan 10

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2.0

No customer serviceReviewed 2021 Dec 31

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2.0

Made a reservation, then was told no available vehicles after going to pick it up. Front desk worker very rude about itReviewed 2021 Dec 04

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2.0

Staff at Fayetteville were terrible. Greensboro staff was knowledgeable, but first car was not cleaned and ended up with electrical issues and we had to return to Greensboro. Lost over 4 hours on road to backtrack. Next car was also not sealed after sanitizing and was 1,400 miles and 5 months overdue for oil change. THIRD car was fine. Terrible car rental experience.Reviewed 2021 Nov 30

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10.0

Cons:If there was someone at counter so you could use another method of payment. It was 6:00 am and nobody was at the Hertz counter. It was closed! I thought that to be strange at an airport.Reviewed 2021 May 25

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10.0

Pros:I would like to thank the staff, they process went fast and returning was a breeze.Cons:NaReviewed 2021 Apr 19

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4.0

Pros:I had reserved a car for travel. When I arrived I was told there was no car available. I had to drive to the airport and try to find a rental there. The young man there was very helpful and polite. He helped me find a car but the entire process was very frustrating. Time consuming and frustrating.Cons:When you reserve a car for a trip you expect to have a car reserved. It was poorly handled and I am not sure how you can get away with not honoring a confirmation. I feel quite sure I am not the only one this has happened to as we witnessed another customer being told the same thing. I am not sure how your company finds this acceptable in this day and time with as much feed back that customers are able to express on social media. Individuals plans and itineraries are extremely important to them when they need a car for traveling. I have also tried to reach someone by phone today unsuccessfully. Put or hold forever or just no answer. Unacceptable!Reviewed 2020 Dec 16

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2.0

Pros:nothingCons:they could have told me i booked on a holiday by accidentReviewed 2020 Sept 22

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• Where are the best pick-up locations for Hertz car rentals in Greensboro?

  The best pick-up locations for Hertz car rentals in Greensboro include the Piedmont Triad International Airport (GSO) and the downtown location at 1133 North Church Street. These locations are convenient for travelers and offer a wide selection of vehicles. The airport location is great for those flying into Greensboro, while the downtown location is ideal for city exploration.

• What are the different car rental benefits offered by Hertz car rentals in Greensboro?

  Hertz car rentals in Greensboro offer various benefits and amenities to streamline your journey. For those looking to add luxury to their trip, Hertz in Greensboro offers a selection of high-end and exotic vehicles, allowing you to cruise in style. The agency also provides advanced GPS navigation systems with real-time traffic updates, ensuring you always take the best route, even during rush hours. Streamline your rental process with Hertz’s mobile check-in and keyless entry options, allowing you to pick up your vehicle with minimal hassle. Save time and effort with the Fuel Purchase Option, where you prepay for a tank of gas and return the car empty, eliminating the need to refuel before returning. Stay connected on the go with Hertz Connect, offering Wi-Fi hotspots in your rental vehicle, keeping you connected during your journey. At select locations, Hertz Ultimate Choice allows you to choose your car from a designated area, giving you the flexibility to pick the vehicle that suits your preferences.

• Where are the best places to park Hertz car rentals in Greensboro?

  In Greensboro, you can find convenient parking for Hertz car rentals at several locations, including Piedmont Triad International Airport. 1133 North Church Street is a downtown location that provides parking facilities for Hertz car rentals in the heart of Greensboro, making it easy to explore the city and surrounding areas. Various hotels and shopping centers also offer parking services depending on your destination. Check with your specific hotel or destination for details on parking availability.

• What is the most popular rental car from Hertz in Greensboro?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Greensboro.

• How many car rental locations does Hertz have in Greensboro?

  Hertz has 3 rental locations in Greensboro. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Greensboro/H. Point airport (GSO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Greensboro/H. Point airport (GSO)?

  Yes